Privacy Policy

CruziLux is a remote-first digital agency building AI voice agents, chatbots, websites, custom software and workflow automation. We are the data controller for information collected through this website.

For any privacy question, or to exercise the rights described in section 8, contact hello@cruzilux.com.

We only receive personal information when you choose to send it. Specifically:

• Consultation form. Your name, company, email address, phone number, the service you are interested in, your budget range and your message.
• Automation request form. Your industry or business type, your description of what would help your business, and your email address if you choose to provide it — that field is optional.
• Newsletter form. Your email address, if you subscribe.
• Interest votes. When you mark an industry as interesting, we record that a vote was cast for that industry. The vote itself carries no name, email or other identifier.

We do not ask for and do not want special category data — health information, government identifiers, or payment card numbers — through these forms. Please do not include it.

This site does not use advertising or analytics cookies, and does not track you across other websites.

We store one item in your browser local storage, under the key cruzilux_user_voted_industries_v2, recording which industries you have voted for so the page can show your votes when you return. It stays on your device, is never transmitted to us, and clearing your browser data removes it.

• To reply to your enquiry and prepare a proposal, timeline or quote.
• To decide which industry solutions to build next, based on aggregate interest.
• To send the newsletter, if you asked for it.
• To keep records of our business communications.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Where the GDPR applies, we rely on consent for the newsletter, which you may withdraw at any time; on steps taken at your request prior to entering a contract when you submit an enquiry; and on our legitimate interest in understanding demand for our services when counting interest votes.

Form submissions are processed by the following services on our behalf:

• n8n — our self-hosted automation platform at n8n.cruzilux.com, which receives form submissions and routes them to us.
• Google Sheets — used to store interest votes and enquiry records.
• Netlify — hosts this website and processes server logs, including IP addresses, for security and delivery.
• Google Fonts — this site loads fonts from Google servers, so your IP address is visible to Google when the page loads.

Enquiries are kept for as long as needed to respond and for the life of any resulting working relationship, plus the period required for our business records. Newsletter addresses are kept until you unsubscribe. Interest votes are aggregate counts and are kept indefinitely. You can ask us to delete your information sooner at any time.

Depending on where you live, you may have the right to access, correct, delete, restrict or object to our use of your personal information, to receive a portable copy, and to withdraw consent at any time. To exercise any of these, email hello@cruzilux.com and we will respond within 30 days.

If you are in the EU or UK and believe we have handled your information improperly, you also have the right to complain to your local data protection authority.

We work with clients worldwide and some of the providers listed in section 6 operate outside your country. Where personal information is transferred internationally, we rely on the safeguards those providers have in place, such as the EU Standard Contractual Clauses.

This site is served over HTTPS and form submissions are transmitted encrypted. No method of transmission or storage is completely secure, so while we take reasonable measures to protect your information we cannot guarantee absolute security.

This website is aimed at businesses and is not directed at children under 16. We do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.

We may update this policy as our services change. The date at the top of this page shows when it was last revised. Material changes will be highlighted on this page.

Questions about this policy or how we handle your information? Email hello@cruzilux.com.